24 October 2018
Following the government announcements in response to the recent outbreak of COVID-19 (coronavirus) we wanted to explain how HLP UK Ltd is handling the situation.
We will continue to deliver the services our clients rely on, while following the government’s advice.
Our priority is of course the health and wellbeing of all HLP colleagues, our clients, suppliers and associates. To ensure this we will be moving to remote working by Monday 23rd March, and have set up the processes to ensure that client deadlines continue to be met and we operate as near normal. We will continue to review the situation daily over the coming weeks.
With regard to specific activities:
New site attendance and surveys
We will continue to visit sites, travelling in line with government guidance. We will carry out thorough risk assessments for each project and only attend when there is low or no inter-personal contact eg vacant buildings. We will continue to operate rigorous personal hygiene standards.
Client and project meetings
We will aim to hold most meetings via video conference or telephone calls to minimise face to face contact. Where essential site visits are required, we will fully risk assess prior to attending.
Drawing, design and reporting
All activity will continue as usual, with team members working from home.
We hope that this will reassure you of our capacity to continue with business as usual. Please do not hesitate to contact us if you have any concerns, or you want to discuss anything in more detail.
Three years ago we invested in specialist equipment to enable us to provide laser scanning solutions to new and existing clients. Using state of the art technology we were able to provide clients with highly accurate survey data to enable them to make commercial decisions and reveal more details on heritage buildings. It’s been a major growth area for our business.
Roll on three years and continuing developments in technology are meaning our business is evolving. Further investment in new laser scanning products and staff development means the technology no longer requires a specialist with many years of experience to deliver the survey for many of our client requirements. All of our Architectural Technologists and Project Managers are able to use the technology and capture the necessary data on site in a very short time.
For us it means being more reactive and efficient and give clients greater personal accountability. The same person is able to carry out the survey and produce drawings, ensuring all the necessary information is captured and providing a seamless service to our clients. The added benefit is that the equipment is much smaller, which means we are no longer struggling on packed commuter trains with a huge red box.
There is of course still a need for experienced surveyors to be working on some of our more specialist projects. Heritage buildings are complicated and unpredictable and where a high level of expertise is needed, that is available.
Drone technology has also moved on significantly. Working with our partners at Flyover Filming, we are amazed at the speed of development in this field. Drones are now equipped with thermal imaging, enabling us to not only carry out visual roof inspections, but at the same time of attendance we are able to identify defects within structures that are not evident to the naked eye and would require quite specialist equipment in attendance at the same time.
Our drone pilots also possess the very specialist OSC license which means they can fly closer to buildings than other lesser licensed pilots. Our chartered building surveyors attend at the time of flight and their expertise means we can understand client problems, carrying out further or more detailed investigations, therefore delivering the client a more comprehensive understanding of their condition or problems, whilst live on site. Not only does this save time and expense on access plant, but also the cost of further specialist investigations.
As a business we continue to maximise developments in technology to give our clients a seamless and comprehensive service to ensure their property needs are taken care of.
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